We help leadership teams see the habit clearly, break it, and hold recovery. Quietly, with evidence and new behaviours.
Organisational Addiction™ is how an organisation stops focusing on what made it successful and instead gets hooked on the rewards that success brings, at the cost of the service and the customer.
The free test tells you which of the six states you are in. It takes two minutes. What follows here is root cause analysis and course correction for those whose result hits close to home.
The same path the book walks, delivered inside your organisation. Each step stands alone. Most clients start with the Diagnosis and decide which corrective actions are required based on the evidence.
Leadership teams whose result stings, or who suspect the room has stopped telling itself the truth.
We interview across the organisation, executive to front line, and run the test at every level. Evidence is gathered against the nine markers, then played back to the room.
A verdict, with the evidence behind it. Which of the six states you are in, marker by marker. How the scores compare across the organisation, board to front line. And a clear order of attack: what to address, in what order, with an outline plan for the first moves.
Organisations whose diagnosis raised real concern, and whose leaders are ready to face it.
Working sessions with the executive team and other members of the business. The reward is named. We review the operating model and how the behaviours have taken hold at every level. Then we map what actually creates the value. The gap between the two goes on the table.
A redirect plan the organisation owns. Every step marked out, every change built in. Fully costed, fully resourced, and ready to execute. And if you want us beside you while you deliver it, we do that too.
Organisations that have redirected the reward and intend to keep it that way.
Quarterly reviews, where the guardrails are checked and the signs of relapse are explored, because the habit always tries to return.
New habits that hold. An organisation that stays successful because it stays focused on doing great work for its customers. And can keep it that way without us.
The numbers tell you what a business made. They do not tell you what it is hooked on. The Pre Deal Screen reads a target through the nine markers and tells you which of the six states you are buying, before you sign.
One to four weeks, based on the level of complexity. Built not to slow the deal.
A risk read. Where the habit sits, what would need to be addressed to break it, and what that means for your price.
The free test is the two minute version. The Diagnosis is the full read. Both run on the model behind The High Functioning Addict, coming autumn 2026, built from twenty years inside major organisations.
No pitch, no deck. Tell us what the test told you, and we will tell you honestly whether we can help.
help@organisationaladdiction.com Not taken the test yet? It takes two minutes, and the free Action Pack comes with your result. Take the test →