Organisational Addiction Work with us ← Back
Work with us

The test is the diagnosis.
This is the fix.

We help leadership and teams see the habit clearly, break it, and hold recovery. Quietly, with evidence and new behaviours.

The disease
Organisational Addiction™ is how an organisation stops focusing on what made it successful and instead gets hooked on the rewards that success brings, at the cost of the service and the customer.

The free test tells you which of the six states you are in. It takes two minutes. What follows here is root cause analysis and course correction for those whose result hits close to home.

How we work

Three steps. Diagnosis, Rehab, Recovery.

The same path the book walks, delivered inside your organisation. Each step stands on its own depending on the current state of the organisation.

STEP 01

The Diagnosis

A rapid review · two to four weeks
Who it is for

Leadership teams who don’t much like the result, or who suspect the room has stopped telling itself the truth.

What happens

We interview across the organisation, executive to front line, and run the test at every level. Evidence is gathered against the nine markers, then played back to the room.

What you leave with

A verdict, with the evidence behind it. Which of the six states you are in, marker by marker. How the scores compare across the organisation, board to front line. And a clear order of attack: what to address, in what order, with an outline plan for the first moves.

STEP 02

Rehab

The reckoning and the redirect · six to eight weeks
Who it is for

Organisations whose diagnosis raised real concern, and whose leaders are ready to face it.

What happens

Working sessions with the executive team and other members of the organisation. The reward is named. We review the operating model and how the behaviours have taken hold at every level. Then we map what actually creates value.

What you leave with

A transformation plan the organisation owns. Every step marked out, every change built in. Fully costed, fully resourced, and ready to execute. And if you want us beside you while you deliver it, we do that too.

STEP 03

Recovery

Maintaining recovery · twelve months, quarterly
Who it is for

Organisations that are now performing and well run, and want to maintain progress.

What happens

Quarterly reviews, where the guardrails are checked and the signs of relapse are explored, because the habit always tries to return.

What you leave with

New habits that hold. An organisation that stays successful because it stays focused on doing great work for its customers. And can keep it that way without external intervention.

The signature picture

The picture that changes the room

In every Diagnosis we lay everyone’s scores on top of each other, marker by marker. The spread is the finding. When the board scores healthy and the front line scores concern, that gap is the addiction measuring itself.

1 2 3 4 M1M2M3 M4M5M6 M7M8M9 the gap 1234 M1M2M3M4M5M6M7M8M9 the gap
Board scores Everyone else
Illustrative. Nine markers, scored 1 to 4. Real overlays are drawn from your own interviews and test runs.
Work with us

Start where you are.

A first look, a difficult decision or a new way to help your clients.

Why this works

One model underneath everything

3
Stages
9
Markers
6
Outcome states

The free test is the two minute version. The Diagnosis is the full read. Both run on the model behind The High Functioning Addict, out now, built from twenty years inside major organisations.

Start here

Start with a conversation

No pitch, no deck. Tell us what the test told you, and we will tell you honestly whether we can help.

help@organisationaladdiction.com Not taken the test yet? It takes two minutes, and the free Action Pack comes with your result. Take the test